Chapter 284 [Xingyao Hotel Management Company]
For the expansion of convenience stores this time, Metro will give priority to the entrances of residential areas and residential areas; and provide services such as mail, public telephones, and newspapers, and truly achieve the word "convenience".
At the same time, under the suggestion of Wu Guangyao, the business hours of the Metro convenience store are from 6 am to 12 pm, and the business hours are as long as 18 hours.
This is in the forefront of the entire European and American retail industry in terms of business hours.
In the previous life, the 7-Eleven (7-Eleven) convenience store was only open around the clock in 1975; this fully shows that this era is not suitable for 24-hour operation.
Therefore, Wu Guangyao's plan was to consider implementing the 7-24 business model in the late 1960s.
The 7-Eleven brand originally belonged to the Southern Company of the United States. It was allowed to join in 1964. It was introduced to Dongying in 1974. In 1987, the diversification and expansion of the Southern Company of the United States failed and declared bankruptcy. Dongying Ito Yokado took the opportunity to acquire 73% of the shares. -11 has become the well-deserved overlord of convenience stores in the world.
It cannot be said that the success of the 7-Eleven convenience store brand is due to the 7-Eleven brand; more should be the Japanese business philosophy, which is worth learning from many people.
During this process, Wu Guangyao felt that he could do a lot, such as obtaining the distribution rights of the 7-Eleven brand in Dongying in advance; in this way, wouldn’t it change the history of Dongying Ito-Yokado.
In the later stage, we will directly acquire the 7-Eleven brand as much as possible. Whether it is the development of the 7-Eleven brand or the development of the Metro convenience store, it is a win-win situation.
…
Wu Guangyao's flight landed slowly at Boston Logan Airport, and the team from the Boston Ritz-Carlton Hotel and Charles came to pick him up.
"Boss, welcome to Boston!" Charles said enthusiastically.
"Well, let's go to the hotel first, I can't wait to stay in our Ritz-Carlton Hotel." Wu Guangyao is full of expectations, and future generations can be considered to have stayed at the Ritz-Carlton Hotel, so he is eager to see, the Ritz-Carlton Hotel under his own There is no difference between thinking and later generations.
The Ritz-Carlton, Boston, after being acquired by Shining Star Hotel Management, did not choose to renovate. After all, there was no problem with the decoration of the original hotel.
But in terms of management, Wu Guangyao has absorbed a lot of experience from later generations, making it more luxurious!
Moreover, Star Management Company specially hired real hotel butlers from Britain, France and other places,
Deeply package the image of the entire hotel.
Not only that, since the acquisition date of The Ritz-Carlton, Boston, all employees must have 300 hours of training in the first year; the content of the training is to allow guests to enjoy sincere care and comfort.
When the car slowly drove into the driveway of the hotel gate and stopped, a waiter with white gloves slowly opened the door.
This feeling is very good, let people experience the feeling of being at home!
The Ritz-Carlton, Boston was built in 1927 and was recently renovated in 1952. It has 26 floors and 288 rooms.
Thinking about it now, Wu Guangyao spent 9 million US dollars to acquire it, which is not a disadvantage; the purchasing power of 9 million US dollars in the 21st century is only 250 million US dollars. Although a five-star hotel in China is only 7.8 billion RMB, but the star Yao Hotel Management really cares about the Ritz brand and a mature hotel management system.
It can be said that it is precisely because of the acquisition of the Ritz-Carlton Hotel in Boston that the Wu family has truly entered the hotel industry; its true significance lies in the fact that the Wu family has jumped from a hotel rookie to a hotel leader.
"Boss, welcome to the Ritz Hotel, I am Kevin, the general manager of the hotel!"
As soon as Wu Guangyao got out of the car, he saw a white man in his 40s standing on both sides of the car door with the hotel management.
"Thank you for your hospitality, I believe you will have a good accommodation experience!" Wu Guangyao responded.
After making an appointment with Kevin to have dinner together later, Wu Guangyao stayed in the only three presidential suites with the beautiful waiter.
"Boss, this presidential suite is exclusive to you. Without special circumstances, we will not accommodate customers." Charles said. Of course, this request was first made by Wu Guangyao.
The special situation that Charles said is basically impossible to happen, but it needs to be prepared there; you can't let a royal family or politicians go home disappointed!
"We'll have dinner together later, I'll take a shower first!"
"Well, I'll wait for you at the hotel restaurant!"
After Charles left, Huang Dazhong and another bodyguard also left and went to his room to wash up.
The high-end hotels at this time are not much different from the hotels of later generations. After all, they have entered the age of electrical appliances, and generally high-end hotels have quite complete electrical facilities.
Wu Guangyao's presidential suite was even more luxurious, with woolen blankets on the floor, the room was spotlessly cleaned, and the air exuded a faint fragrance.
After taking a comfortable hot bath, changing clothes, and looking around the room, Wu Guangyao came to the dining room.
After sitting down with Charles and Kevin, the waiter brought a menu.
Wu Guangyao ordered some seafood and steak, and a bottle of red wine from a French Bordeaux chateau, and then chatted with Charles and Kevin.
Wu Guangyao's real business in the United States is only Shining Star Hotel Management Company, which currently has one high-end hotel and three mid-range hotels.
The upscale hotel is, of course, the Ritz-Carlton in Boston, while the three mid-range hotels are the franchised Holiday Inn.
The properties of these hotels belong to Shining Star Company and are not leased.
Wu Guangyao plans to develop the hotel industry in the United States while developing real estate in the United States.
To prepare a hotel, you need to buy or build a property, and over time, these properties will be quite considerable.
"Boss, everything here in the United States is on the right track. I want to organize a team to go to Hong Kong Island recently. First of all, the decoration style of the two hotels must be determined first, and the follow-up design plan should be shown to you as soon as possible; secondly Regarding the incubation of the Shangri-La Hotel, I want to recruit some talents on Hong Kong Island, so that there will be Chinese elements in it." Charles said.
Wu Guangyao nodded. Although he hasn't checked the management team of the Shining Star Hotel here, since Charles is so confident, I believe he will not be disappointed.
"Okay, if you can go away here, go to Hong Kong to investigate!"
During the meal, Wu Guangyao looked around the hall and found that there were quite a lot of people, so the big stone in his heart dropped.
At the beginning, Wu Guangyao was worried that after the Ritz Hotel was bought by a Chinese, some customers would not choose to stay.
Looking at it now, Wu Guangyao's worries are unnecessary!
Looking at Wu Guangyao's observation hall, Kevin, the general manager who has been dealing with customers for a long time, immediately observed his words and knew what the boss was thinking.
"Boss, please don't worry. After the Ritz was acquired by you, the service and facilities are more perfect, so the occupancy rate is the best in the past ten years." Kevin said proactively. Kevin was also the general manager of the former Ritz Hotel. Naturally has the right to speak.
In order to retain the original team of the Ritz Hotel, Wu Guangyao promised a 10% salary increase, which finally made the transition smooth; of course, there were also a small number of management who were unwilling to stay, but fortunately, it did not affect the overall situation.
"Well, it seems that you have also done a lot of work!"
Wu Guangyao came to the United States this time not only to launch the new ship, but also to inspect the Shining Star Hotel Management Company.